Are you a factory or trading company?
We are factory .we are film extrusion machines,printing machines,bag making machines,slitting machines and other related machines manufacturer nearly 20 years.
Where is your factory located? How can I visit there?
Our factory is located in Rui'an City, Zhejiang Province, China.The nearest airport is Wenzhou airport,From Shanghai to Wenzhou by air about 1 hour.we can go Wenzhou airport pick you.
How about you to keep the quality and th after—sales service?
Our idea is“QUALITY IS THE FIRST IS THE MAOST IMPORTANT".We insit for the long time business, not once time business. From beginning to end, we will reply and try to solve within 12 hours.
How about the payment term?
For new customer, our payment terms is 30% T/T in advance before production, the balance 70% should be paid before delivery.
What about warranty and do the engineers available to overseas?
One year warranty. During this period, if the machine has some problems, our engineers can go abroad to fix for you.But buyer need provided the ticket,food,hotel cost etc.
What about the service after sale?
One you have bought our machine, you can call us or email us telling us the machine problems and any questions about the machines. We will reply to youwith 12 hours and help you to slove the problem.
How about machine testing?
If you come,we will test machine with you toghther,If you need special material to test,please take it.If you can’t come.we will test it by ourselves and sendthe video to you for your reference.